0800 1877 000
info@heinrichklingenberg.com
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Warranty

Consulting guarantee

Your move begins with a professional consultation. That means qualified and experienced removal consultants come to your home free of charge for an on-site visit or online and virtually via moverscan.

Service guarantee

No matter what task you give us during your move, we will provide you with the service that suits you individually. Whether packing or unpacking, professional kitchen assembly, disposal of old furniture, fitting lamps or painting your flat. You will receive an all-round service for your complete move-out and move-in from a single source through Heinrich Klingenberg.

Competence and
Responsibility

With more than 60 partners, Heinrich Klingenberg is one of the shareholders in the internationally operating confern Group, one of the largest jointly operating removal companies in Europe. The confern network has been in existence for over 50 years.

Certified
Environmental management

For us, certification according to DIN EN ISO 14001 merely provides the basic framework for compliance with many strict formalities. Acting out of conviction is far more important to us. Furthermore, the motto is to avoid waste instead of disposing of waste.

Certified
quality management

Removal companies should be one thing above all: excellent! We are certified according to DIN EN ISO 9001:2015 and thus have a globally recognised proof of quality capability, competent advice and tailor-made services.

The Hamburg Furniture Removal Company - Removals without hassle!

The Klingenberg Guarantees

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Employee guarantee

All of our staff are permanent employees. As a matter of principle, we do not work with temporary staff, students or temp agencies - and we are one of the very few removal companies in Germany that follow this philosophy of employing permanent staff.

Your guarantee

Motivated and trained advisors, dispatchers, furniture movers, specialist packers, carpenters, fitters, professional drivers, warehouse staff and team leaders take care of your move. Our philosophy - the customer is our employer and he is at the top of our organisation!

Klingeberg - International Furniture Removal

We bring you home

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Quality guarantee

In order to continuously improve the quality of all services, Heinrich Klingenberg has introduced a quality management system which was certified to EN ISO 9002 in 1994 and extended to EN ISO 9001 in 2002. All our employees receive regular training and the materials used are checked annually. We regularly ask ourselves what we can improve. Because we always want to offer the maximum in quality, consistently and without compromise.

Sustainability guarantee

Heinrich Klingenberg has been operating a professional environmental management system since 2012. Because we have our sights firmly set on climate and environmental protection - we don't just talk, we also do something. For Heinrich Klingenberg, certification according to DIN EN ISO 14001 merely means the basic framework for complying with many strict guidelines. This means that we want to avoid harmful environmental influences through intelligent organisation instead of compensating for them afterwards.

Your move thought through to the end

Well planned is half moved

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We move

At Klingenberg, we have made it our mission to constantly improve the quality of our service and performance in line with the wishes and needs of our customers. Through our daily work, our customers should also get back a piece of the trust you have invested in us, because after all, they pay our salary.

Motivated employees

Well-trained, hard-working and loyal employees are the foundation of our success. Commitment and skill as well as environmentally conscious actions by the entire team maintain our customers' appreciation and loyalty. Good quality lowers costs, poor quality increases them. For this reason, all employees take part in training events at regular intervals. Directly after each service rendered, our customers are asked for their opinion. The result: more than 96 % of all customers would gladly use our services again.

Safety comes in many forms with us

Advantages with the market leader

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Visions

Our challenge is to stay one step ahead of our competition and to develop solutions that move both us and our customers forward - "If you don't have a destination, you won't get anywhere!" Every company can only be successful in the long term if its employees identify with the company.
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